Okgames Terms & Conditions — Read this once before you start

Okgames is an online gaming and betting platform serving users in Bangladesh and other approved regions. okgames reserves the right to update its terms and conditions at any time. If changes are made, we will notify you via email or a platform notification.

• Okgames is open to users of legal age (18+) only.
• Each individual may hold only one account.
• By using okgames services, you confirm that this type of activity is legal in your country.
• Okgames accepts no liability for service interruptions, but will work to resolve any issues as quickly as possible.
• These terms and conditions have been drafted in Bengali and that version serves as the definitive document.

Okgames reserves the right to temporarily or permanently suspend any user's account for any reason. While we are not obligated to provide a reason, we will generally make an effort to inform the user.

To register at okgames, you must provide accurate and complete information. Accounts created with false or incorrect details may be suspended at any time, and any deposited funds may be forfeited.

• During registration, please provide your real name, date of birth, mobile number, and email address accurately.
• As part of the KYC (Know Your Customer) process, okgames may request a copy of your national ID or passport.
• Keeping your account password confidential is your responsibility. okgames is not liable for any consequences resulting from sharing your password with others.
• If the same individual opens multiple accounts, all accounts will be closed and all associated transactions will be voided.
• Transferring or selling your account to a third party is strictly prohibited.

Okgames accepts deposits via bKash, Nagad, and other approved payment methods. All transactions are processed through secure, encrypted channels.

• Minimum deposit and withdrawal limits are subject to change — check the platform for the latest updates.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals will only be returned to the same payment method used for the original deposit.
• Deposits from third-party accounts are strictly prohibited. All transactions must be made from your own account.
• Okgames is not responsible for delays caused by banks or payment providers.
• For suspicious transactions, okgames reserves the right to place a hold on withdrawals until the investigation is complete.

Okgames regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms, which must be read before claiming.

• Wagering Requirement: A specified wagering amount must be met before a bonus can be withdrawn. Requirements vary for each bonus.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• If multiple accounts are opened to exploit bonus offers, all bonuses will be cancelled.
• Free spin bonuses can only be used on designated games.
• Okgames reserves the right to modify or cancel any promotion, though advance notice will be provided for ongoing offers where possible.
• Cashback bonuses are typically calculated based on net losses and credited on a weekly basis.

The following general rules apply to all games and betting activities on okgames. Individual games may have additional rules, which will be outlined on the relevant game page.

• Once a bet is confirmed, it cannot be cancelled.
• If incorrect odds are displayed due to a technical error, okgames reserves the right to void the affected bets.
• In the event of any discrepancy caused by server delays during live betting, okgames' decision will be considered final.
• If a match is cancelled in cricket, football, or any other sport, the stake for that bet will be refunded.
• Slots and casino games use a Random Number Generator (RNG) that has been independently verified.
• Any errors in game results must be reported to okgames support within 72 hours.

The following activities are strictly prohibited on okgames. Violations may result in account closure and forfeiture of your balance.

• Placing bets using bots or automated software.
• Operating multiple accounts with the deliberate intent of exploiting bonus offers.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Money laundering or any other form of illegal financial activity.
• Harassing or intimidating other users.
• Using okgames' brand, logo, or content without authorization.

Okgames takes responsible gaming seriously. We want every player to enjoy gaming as entertainment — not as a source of addiction or financial hardship.

• Each user can set daily, weekly, or monthly deposit limits directly from their account settings.
• You can take a temporary or permanent break from your account using the self-exclusion option.
• A cool-down period (24 hours to 30 days) can be set, during which login access will be disabled.
• A session time limit can be set so that an automatic reminder is triggered after a specified period.

If you notice any signs of problem gambling, please contact our support team or Responsible Gaming Page Visit.

Okgames is committed to protecting your personal information. We never sell your data to third parties.

• Information provided during registration will be used solely for account management and KYC verification purposes.
• Payment information is never stored on our servers.
• To learn more about how we use cookies, please see our Privacy Policy Read.
• Information may be disclosed to authorities when required by law.

You may request account closure at any time through okgames support. It is your responsibility to withdraw your balance before the account is closed.

• Balances in accounts closed due to rule violations may not be refunded.
• An inactivity fee may be charged on accounts that have been dormant for an extended period (over 12 months).
• Contact support to reactivate your account.

Okgames makes every reasonable effort to deliver a reliable service. However, there may be situations that fall outside our control.

• Okgames is not liable for any losses caused by internet disconnection, power outages, or other external factors beyond our control.
• For any dispute regarding game results, please contact support via live chat first.
• If the issue remains unresolved, send a detailed complaint by email — we aim to respond within 48 hours.
• Okgames' final decision is binding in all disputes.