Okgames Privacy Policy – Your data is safe with us

This privacy policy applies to all users of the okgames website and mobile application. It takes effect the moment you access our platform, register, place a bet, or use any of our services.

• This policy applies to all okgames services, the mobile app, and all associated digital platforms.
• We operate this policy in compliance with Bangladesh and international data protection laws.
• No one under the age of 18 is permitted to use okgames, and we do not collect any data from minors.
• This policy may be updated at any time. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

Okgames only collects information that is necessary. Requesting unnecessary data goes against our policy. Below is a full breakdown of what we collect:

Okgames uses the information it collects for the purposes outlined below. Each use has a legal basis, and data is never used for purposes beyond what is necessary.

• Account Management: Your information is used for registration, login, password reset, and profile updates.
• Transaction Processing: Financial information is required to securely process deposits and withdrawals.
• KYC Verification: Identity information is used to verify age and confirm user identity.
• Fraud Prevention: Device and behavioral analysis is used to detect suspicious activity.
• Customer Support: Relevant information is used to address your complaints and queries.
• Responsible Gaming: Signs of addictive behavior are identified so timely support can be provided.
• Service Improvement: Usage patterns are analyzed to improve the overall usability of the platform.
• Legal Obligations: All applicable laws and regulatory requirements are fully complied with.

Okgames never sells your personal information. However, in limited circumstances, certain data may need to be shared with specific third parties. In every such case, strict agreements and data protection measures are enforced.

• Payment Processors: Bkash, Nagad, and other payment gateways receive only the minimum information necessary to process transactions.
• KYC Service Providers: Licensed third-party services may be used for identity verification.
• IT & Hosting Partners: Trusted cloud partners who adhere to the same privacy standards are used to operate our servers.
• Law Enforcement Agencies: We may be required to share information with authorities under court orders or other legal obligations.
• Auditing Body: Certain information is shared with regulatory authorities to maintain licensing compliance.

Okgames uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features, including login and payment functionality.

Okgames uses industry-leading technology to protect your data, and our security systems are regularly audited by independent third parties.

• SSL Encryption: All data is transmitted using 256-bit SSL encryption.
• Two-Factor Authentication (2FA): 2FA can be enabled for an extra layer of account security.
• Data Encryption: All stored sensitive data is kept in encrypted form.
• Access Controls: Only authorized personnel can access specific data.
• Regular Security Audits: Penetration testing and vulnerability scans are conducted on a regular basis.
• Data Backup: All data is regularly backed up to secure locations.

As an okgames user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Okgames strictly enforces an 18+ policy. Our platform is for adults only, and we do not knowingly collect information from anyone under the age of 18.

• Date of birth verification is mandatory at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• If you suspect an account has been created in a child's name, please contact our support team immediately.

The okgames platform may integrate with third-party payment services or game providers. These third parties maintain their own privacy policies.

• Okgames is not responsible for how your information is used on third-party platforms.
• Game software providers (such as slots or Live Casino game developers) receive only the minimum information required to operate their games.
• Strict data sharing agreements are in place with all payment gateway partners.

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. Our dedicated privacy team is always ready to help.

• Email: privacy@okgames.ws
• Live Chat: Available 24/7 via website and app
• Support Portal: Log in to your account and open a support ticket

We typically respond to all privacy-related requests within 3 business days. For complex cases, this may take up to 30 days.